Support Services
Support for peak performance across all your technologies.
Support Services
Managing technology — new or existing — can be expensive, time-consuming, and ineffective, especially when you consider how much traditional support services can vary between technology, hardware, vendors, locations, viability, and contractual coverage. With NetWind support packages, your organization will enjoy skilled, centralized contract maintenance services that maximize your ROI and give you:
- Exceptional reliability
- Greater consistency
- Simplicity for your existing service model
- Peace of mind
End-to-end services that streamline technology maintenance and management
Monitoring
Proactive monitoring services keep your operations running smoothly. Analysts tackle and resolve problems before you’re aware they exist
Service Desk
First-to-know and available to help 24/7, a technical team of analysts protect — and revitalize — your brand image by overseeing any and all incidents. Choose from Tiers 1, 2,
Request Management
Reliable oversight of all MAC requests, as well as server and network repair
